A buyer who asks 'What is included?' is giving you a chance to be precise.
The idea
Keep base price, billing period, important limits and exclusions visible on the page. Chat can explain which plan fits a scenario, but it should not invent discounts or quietly omit restrictions. If pricing is custom, explain the factors that change it and what a quote requires. A clear answer builds confidence even when it does not close the sale immediately.
Put it into practice
- List the five price questions you hear most often.
- Check every answer against the current pricing page.
- Send unusual contract or billing questions to a person.
What this looks like
For ZU Web itself, the published monthly price is $2.99 and the standard plan includes 100 new chat conversations per month; social publishing is not included.
What to measure
Track pricing-page inquiries that move to the right plan, and note any complaint caused by a mismatch between chat and the page.
WHERE ZU WEB FITS
The same principle applies when configuring ZU Web for your own site's pricing questions: use approved, current facts.
Choose ZU Web for $2.99/month Standard plan includes 100 new chat conversations per month. See current plan details before buying.